[. . . ] The Black ink icon light indicates that the problem is with the black print cartridge, and the Color ink icon light indicates that the problem is with the tri-color print cartridge. 2 Scan: Starts scanning the original currently on the glass. A Scan button press is ignored if the HP All-in-One is busy with any other job. Paper Selection: Changes the paper type setting to either plain, large photo, or small photo paper. The Paper Selection lights indicate the currently selected paper size and type. 3 4 5 Resize to Fit / Fit to Page: Scales the original to the maximum size to fit within the margins of the selected paper size for copying. [. . . ] Cause: You pressed the On button too quickly. Troubleshooting and support 8 I connected the USB cable, but I am having problems using the HP All-in-One with my computer Solution: You must first install the software that came with the product before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software, connecting your computer to the product with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other into the back of the product. You can connect to any USB port on the back of your computer. Troubleshooting and support For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One. The HP All-in-One does not print Solution: If the product and computer are not communicating with each other, try the following: · Look at the On button located on the product. Make sure the power cord is firmly connected to both the product and the power adapter and plugged into a power outlet. Remove any objects that are blocking the print carriage, including any packing materials. · Print a test page to see if the product can print and is communicating with the computer. For more information about accessing the print queue, see the documentation that came with the operating system installed on your computer. Also verify that the cable does not exceed 3 meters (9. 8 feet) in length. · Make sure your computer is USB ready and that you are using a supported operating system. Verify that the USB cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the product off and then on again. Hardware setup troubleshooting 9 Troubleshooting and support Chapter 2 If you are connecting the product through a USB hub, make sure the hub is turned on. · Try connecting the USB cable to another USB port on your computer. · After you check the connections, try restarting your computer. · If necessary, remove and then install the software you installed with the product again. For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One. · Clear paper jams For information about clearing a paper jam, see the onscreen Help. For instructions on accessing the onscreen Help, see "Onscreen Help" on page 10. Troubleshooting and support Print cartridge troubleshooting For information about troubleshooting print cartridges, see the onscreen Help. For instructions on accessing the onscreen Help, see "Onscreen Help" on page 10. Find more information A variety of resources, both printed and onscreen, provide information about setting up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up your HP All-in-One and installing software. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see "Troubleshooting and support" on page 7 in this guide. Onscreen Help The onscreen Help provides detailed instructions on features of your HP All-in-One that are not described in this guide, including features that are only available using the software you installed with your HP All-in-One. [. . . ] Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e. g. , the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. [. . . ]